IT BASIC ("we", "us", or "our") operates the website at https://it-basic.net. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services. Please read this policy carefully. If you disagree with its terms, please discontinue using our site.
1. Information We Collect
We collect information that you provide to us directly and information collected automatically when you use our website.
Information you provide
- Contact form submissions: name, email address, and message content
- Newsletter sign-ups: name, email address, company name, and selected service interests
- Any other information you choose to include in communications with us
Automatically collected information
- IP address and approximate location (country/region level)
- Browser type, version, and operating system
- Pages visited, time spent on pages, and referral URLs
- Date and time of visits
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to enquiries and provide requested information about our services
- To send our newsletter to subscribers who have opted in and confirmed their subscription
- To improve the performance, content, and user experience of our website
- To detect, prevent, and address technical issues and fraudulent activity
- To comply with applicable laws and regulations
- To maintain internal audit logs for security and compliance purposes
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience. You can control your cookie preferences using the consent banner displayed on your first visit.
Types of cookies we use
- Necessary cookies: Essential for the website to function properly (e.g., session management, security). These cannot be disabled.
- Analytics cookies: Help us understand how visitors interact with our site so we can improve it. These are only active if you have consented.
- Marketing cookies: Used to show more relevant advertising. These are only active if you have consented.
You can withdraw your consent at any time by clicking "Manage Preferences" in the footer of any page.
4. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy:
- Newsletter subscriber data is retained until you unsubscribe, after which it is marked as unsubscribed. You may request permanent deletion by contacting us.
- Contact form enquiries are retained for up to 2 years to support ongoing client communications.
- Security audit logs are retained for up to 90 days.
- Analytics data is retained in aggregated, anonymised form indefinitely.
5. Data Security
We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include:
- HTTPS encryption for all data in transit
- Hashed and salted password storage
- Regular security reviews and access controls
- Rate limiting and CSRF protection on all forms
No method of transmission over the internet or electronic storage is 100% secure. While we take data security seriously, we cannot guarantee absolute security.
6. Third-Party Services
We do not sell, rent, or trade your personal information to third parties. We may share data with trusted service providers who assist us in operating our website, provided they agree to maintain the confidentiality of your data. Currently, our website is self-hosted and does not integrate with third-party tracking platforms unless you have consented to analytics or marketing cookies.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right of access: Request a copy of the personal data we hold about you
- Right to rectification: Request correction of inaccurate or incomplete data
- Right to erasure: Request deletion of your personal data
- Right to object: Object to processing of your personal data for direct marketing purposes
- Right to withdraw consent: Withdraw consent at any time where processing is based on consent
- Right to unsubscribe: Every newsletter email includes an unsubscribe link
To exercise any of these rights, please contact us at contact@it-basic.net. We will respond within 30 days.
8. Children's Privacy
Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will indicate the date of the most recent update at the top of this page. We encourage you to review this policy regularly.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: